“I called three places before calling Mr. Chimney.
Two of the three got answered by a message
machine, and the other was $49.00 higher than
Mr. Chimney. I really liked the chimney sweep they
sent to my house. He was very thorough and kept
my house clean. I will definitely have them back
Nice WORK by ED and JO -05/26/2012
"After multiple, failed attempts to get our front steps repaired,
we finally met with Scott and Mel. They provided an estimate
and they completed the work in a timely manner within the
agreed upon amount.They were courteous and professional in
manner and work. The results are great! If we need any more
brickwork done, we well definitely give Mr. Chimney first call."
Jill Bruce reviewed a month ago
Quality 3 / 3
We had a really good experience having our chimney cleaned by Mr.
Chimney. They were very friendly on the phone and the guy who
came out and cleaned our chimney was very professional.
Keith Finley reviewed a month ago
Quality 3 / 3
Scott showed up in the stated time frame and was courteous friendly
and respectful not to track any dirt into the house by removing his
shoes. He got to work quickly both inside and up on the roof and left
not a trace of dust or soot when he was done. I was very satisfied
with the service and the price. Good job!
PERFECT by the Kellys -06/15/2012
Our house is 115 years old, and our chimney looked every bit
of it. We had scheduled inspections with other companies in
the weeks prior to calling Scott. Clearly our experiences there
were lacking, if they showed up at all, they claimed our roof
"looked unsafe" and were "abandoning the jobsite" (Yes, it is
unsafe. It's a roof. You're a professional, equip yourself
accordingly) Scott came out promptly, scurried up the (admittedly
steeply pitched) roof, and inspected the heck out of our chimney.
He provided a thorough and honest assessment of the work that
needed to be done - gratis. He was hired on the spot.
I'll admit it took us some time to get our act together to save for
the work we had to have done, but every penny spent was well
spent. He took his time in selecting used bricks to match the
ones that were staying put and cleaned them all to provide
Basically, their crew worked tirelessly to tear down four or five
rows of bricks and re-build it with a new cement cap and terra
cotta tiles to provide a safer chimney. I'm not sure of all the
technical terminology, but we're BEYOND thrilled with the work
that was done on our home. We will be using Mr. Chimney for
all our repair and maintenance needs in the future.
THANK YOU GUYS!
Very Satisfied! by K. J. Williams 09/21/2012
We desperately needed repair work done on both chimneys on
our home. Scott was right on time for his scheduled appointment.
He inspected both chimneys, explained exactly what needed to be
done and gave us an estimate for the work. Mel and his crew
arrived the day they were scheduled and were very professional
and friendly. The work was completed in a timely manner and
both of our chimneys look almost brand new! The quality of their
work is excellent, and our place was spotless when they left. We
are very pleased and highly recommend Mr. Chimney for any
repairs or maintenance you need.
We can finally use our fireplace! by Homeowner
When we bought our house three years ago, we had our chimney
cleaned and inspected by another company. The technician told
us that the flue was cracked and we needed a $5,000 chimney
liner in order to safely use the fireplace. We didn't have the money,
so we decided to use candles instead of wood, lest we burn the
house down.Recently I received a coupon for Mr. Chimney, and I
thought, "Maybe we can afford to fix the flue with the discount." I
called Mr. Chimney and scheduled an estimate. Scott arrived,
inspected the chimney, and told me, "Your flue is fine." We now
have REAL fires in our fireplace, and it's all because Mr. Chimney
was HONEST! Thank you!
by Kali B. on 11/1/2012
From service call to clean-up, these guys are the "real" deal.
They were courteous on the phone, arrived on-time for our
appointment, knowledgeable, competitive in price and absolute
top notch in customer service. I will be recommending Mr. Chimney
to all my friends and family!
Excellent Service by Hjohnson - 01/14/2013
I called several chimney companies in town and received the
most professional service from Mr. Chimney. I was scheduled for
the next business day and Scott showed up within the time I was
told he would be there. He was professional, courteous, honest,
and personable. The prices were also very reasonable. While
he was here, he discussed some repairs that I might need but
assured me they could be done later this year. I was very
impressed with the "no mess guarantee" on their website as
well...and they mean it! The cleaning and chimney cap installation
took less than an hour and there was no mess when he left.
Thank you Mr. Chimney for showing me that there are businesses
that still put the customer first and who offer top notch quality
and service. I will recommend Mr. Chimney to all my friends and family.
Dana3406 - 01/02/2013
Mr. Chimney's workmanship has stood the test of time. I have
recommended him to my family and friends. The prices are very
reasonable, the customer service is outstanding (they are punctual,
considerate, and tidy). Most importantly, the quality of work is
outstanding (they have provided services at my home on two
occasions, and both times were wonderful to work with). I waited a
full year to write my review, allowing the elements and time to test
the quality of work. I am extremely pleased, everything is perfect.
This guy knows his stuff, and he treats you right.
Thank you so much Mr. Chimney
Fred Raumer reviewed on 6-25-13 Google
We had the opportunity to call Mr. Chimney for some
repair of our fireplace and cleaning of the chimney. My
wife and I were both so pleased with the job they did.
They showed up exactly on time, both men were clean
and neat and went right to work. Before they started they
reviewed what they were going to be doing and the
cost. There were no surprises for either party. They kept
us both informed about the work being performed, their
recommendations, and gave a professional explanation
for everything. Their prices seem low for the quality of
work that they performed. It is so refreshing to do business
with a company that is honest, fairly priced, completely
ethical, and very knowledgeable. They are the only
company that I will be doing business with from now on!
Bob Valentine - Fairwood - Spokane - November 2013
Yesterday we had an Inspection / Service call w/ Mr. Chimney.
Mark was very informative and honest during the inspection. Since
we had recently moved into this 1970s home, we were concerned
about the chimneys and if they needed cleaning. A Home Inspector
had reported that the chimney cap had several cracks and needed
some attention to seal those cracks. Mark offered us a quote to
clean the mortor and put on a sealant from the roof up. Chris
installed covers for the two fireplace flues. They were both very
efficient and professional. We intend to have them back in the
spring to clean, repair and seal the Cap.
James Cote - March 2014
Mr. Chimney was amazing. I called and Vergie was prompt and
kind when answering all my questions. There was no gouging or
trying to stick me on other unnecessary items. They were also very
negotiable with my schedule and what I was able to pay for the 2
chimney cleanings. Thanks again Mr Chimney, I will be using you for
all my projects from now on.
Joanna Muse - February 2014
Scott and his assistant arrived on time and did a thorough job of
assessing the problem and delivered an admiral job of cleaning
our chimney and leaving a spotless work area in the living room.
We won't be using any other company for our wood stove
maintenance and chimney cleaning. Thank you for your professional
and courteous service!
Mary Enquist - November 2013
Scott is a very kind, thoughtful and professional person. His
company has serviced my chimney twice now and both times
the job was excellent. I thought I was having a problem with my
stove and Scott and his crew came back and checked it out for
me, which it wasn't the stove just operator error and didn't make
me feel embarrassed or foolish.. I would highly recommend
Mr. Chimney to anyone who asks.
Doug B. , Spokane WA - 10-17-13
Can't believe no one has reviewed these guys. Unfortunately
for me while having some roof work done, my roofers noticed
that some of the bricks at the top of my chimney were loose.
I called and Scott came out for an estimate that week after
working hours which was very helpful for me. We had some
other concerns about our old flue and gas log set. Scott was
very professional and took time to explain the project and costs.
Moreover, he thought about the level of work that would need
to be done as repair or rebuild/repair. Aka how long would be
in the house etc. He also installed a new flue and when we
weren't happy with the location of the handle he was out the
next week to fix it and now looks awesome.
Overall, you can just tell when people are professional and
do honest, good work. Scott /Mr. Chimney is certainly busy
and he indicated he had a lot of work to handle. I could tell
they were busy, but he always followed up and communicated
well. I am super happy with the quality of the masonry and
work. I don't think you could go wrong here for a true honest
appraisal and fix of your chimney issues. Excellent Spokane
business. I would recommend without hesitation.